Recently, DQ Technology has delivered professional original factory maintenance services for indoor environmental monitoring sensors at Ford China Design Center. Covering full-park inspection, equipment calibration, fault troubleshooting and platform joint debugging, the services ensure sustained and accurate indoor environmental data, providing reliable support for healthy office management and green building certification.
Project Background: Building a Perceptible and Manageable Healthy Indoor Environment
Ford Connect Treasure Park is located at No. 221 Huangxing Road, Yangpu District, Shanghai. It serves as an innovative space integrating automotive R&D, design and office functions. A large number of Dikin Technology indoor environment monitoring sensors have been deployed across the park, covering open office areas, multi-functional conference rooms, automotive design exhibition halls, model car display areas and other key environmental spaces.
The equipment realizes real-time monitoring of multiple environmental parameters, including formaldehyde (HCHO), total volatile organic compounds (TVOC), carbon dioxide (CO₂), PM2.5 particulate matter, temperature and humidity. With long-term operation, the sensors are inevitably affected by environmental changes and equipment wear and tear, leading to potential operational risks.
Pain Points & Challenges: Why Professional Maintenance Is Mandatory for Indoor Environment Monitoring Systems
1. Data Drift Impairs Environmental Assessment Accuracy
In spaces such as office areas and design exhibition halls, continuous human activities and volatile emissions from soft furnishings cause constant fluctuations in trace VOCs and formaldehyde in the air. In addition, long-term operation of sensors may lead to filter dust accumulation, performance degradation of detection components and data response deviation. These issues result in monitoring data failing to truly reflect on-site air quality, undermining the effectiveness of environmental management and the reliability of data for green building certification.
2. Dual Requirements for Healthy Office Environment and Green Building Certification
As a long-term staffed R&D and office campus, Ford’s facility requires stable and accurate air quality data, which is crucial not only for employees’ office comfort but also for data integrity in green building certification. Abnormal data, equipment offline status and missing monitoring records will adversely affect subsequent environmental management and certification review processes.
3. Equipment Offline Causes Data Gaps
During prolonged operation, some equipment may suffer from communication module abnormalities, aging power connections and interrupted data uploads, resulting in blank data on the cloud platform and failure to achieve 24/7 continuous environmental monitoring.
4. Scattered Monitoring Points Increase Maintenance Coordination Difficulties
Monitoring devices are distributed across multiple floors and functional areas of the park. Decentralized maintenance requires repeated on-site coordination, which increases management costs and may disrupt daily office operations. Therefore, the client required a one-stop original factory maintenance service covering the entire park.
DST Technology’s Solutions: Ensuring Authentic and Reliable Environmental Data
Tailored to the actual needs of Ford China Design Center, Dikin Technology arranged a professional technical team to conduct unified on-site inspection and maintenance for all monitoring points across the park.
1. Comprehensive Equipment Inspection Across the Entire Park
The technical team conducted full-coverage inspections on all operational equipment, including appearance examination, operating status detection, filter cleaning, air circuit inspection, as well as communication and power supply module checks, ensuring all devices restore stable operating conditions.
2. Standardized Calibration to Restore Monitoring Accuracy
For key monitoring parameters including formaldehyde, TVOC and CO₂, Dikin Technology adopted standardized calibration procedures. On-site testing and correction effectively reduce data deviation caused by long-term operation, deliver precise and reliable monitoring results, and provide valid data support for park environmental management and green building certification.
3. Original Accessory Maintenance to Resolve Equipment Abnormalities
Targeting equipment wear and tear issues arising from long-term operation, the team carried out comprehensive maintenance including communication interface inspection, abnormal component replacement and internal deep cleaning. These operations effectively solve equipment problems such as data jumping, offline failure and abnormal data output, extending the service life of monitoring equipment.
4. Cloud Platform Joint Debugging
Upon completion of on-site maintenance, synchronous platform debugging was implemented, including verification of real-time data upload, inspection of historical data curve continuity, adjustment of alarm thresholds and validation of abnormal reminder functions. The whole process realizes a closed-loop management covering equipment terminals, cloud platforms and management terminals.
Dikin Technology will continue to provide professional operation and maintenance services. Through intelligent perception, data analysis and environmental linkage management, we enable building spaces to visualize environmental changes, precisely control air quality, and safeguard every healthy breath.
